5 Mistakes to Avoid When Getting Your STIR/SHAKEN Certificate

 


📞 STIR/SHAKEN Compliance Isn’t Optional — But Doing It Wrong Can Cost You

Getting your STIR/SHAKEN certificate is one of the most important steps in protecting your caller identity, staying FCC-compliant, and ensuring your calls aren’t blocked or mislabeled. But many telecom providers — from small VoIP startups to large wholesale carriers — make avoidable mistakes that lead to delays, rejected calls, and compliance gaps.

If you're preparing to obtain your certificate, here are the five biggest pitfalls to watch out for — and how Peeringhub.io helps you avoid every one of them effortlessly.

❌ 1. Not Completing STI-PA Registration Properly

Before any provider can receive a STIR/SHAKEN certificate, they must register with the STI-PA (Policy Administrator).

Many newcomers either:

  • Skip this step,

  • Submit incomplete documentation, or

  • Get stuck in verification loops.

This results in unnecessary delays and compliance risks.

✔ How Peeringhub Helps

Peeringhub guides you through STI-PA preparation and provides free consultation to ensure every requirement is met cleanly. You start on solid ground with zero confusion.

❌ 2. Choosing a Certificate Authority That’s Slow or Not Telecom-Focused

Some CAs simply weren’t built for telecom. They issue certificates manually, rely on outdated processes, or don’t support the speed required for real-world VoIP operations.

Slow issuance can cause:

  • Activation delays

  • Customer onboarding bottlenecks

  • Call authentication failures

✔ How Peeringhub Helps

With Peeringhub.io, certificates are issued instantly, backed by a cloud-native infrastructure built specifically for STIR/SHAKEN needs.

❌ 3. Misconfiguring Certificates in Your SIP Infrastructure

Even with the right certificate, improper installation can break call signing.

Common mistakes include:

  • Incorrect key/certificate paths

  • Wrong permissions

  • Unsupported formats

  • Missing identity header logic

This often results in unsigned calls or failed identity verification.

✔ How Peeringhub Helps

Peeringhub provides SIP-ready certificate bundles compatible with:

  • FreeSWITCH

  • Asterisk

  • Kamailio

  • OpenSIPS

  • Ribbon

  • Metaswitch …and more. No conversions. No guesswork. No errors.

❌ 4. Forgetting to Renew Certificates Before Expiration

Expired certificates = rejected calls. It’s one of the most damaging and common mistakes.

Symptoms include:

  • Calls marked “verification failed”

  • STIR/SHAKEN errors

  • Downstream carriers blocking traffic

✔ How Peeringhub Helps

Peeringhub eliminates this problem with:

  • Automated renewals

  • Expiration alerts

  • Full ACME API automation

Your certificates never fall through the cracks.

❌ 5. Not Keeping Everything in One Organized Repository

DevOps teams often store certificates across local machines, old servers, or outdated directories — creating operational chaos.

Disorganized certificate storage leads to:

  • Lost private keys

  • Failed deployments

  • Compliance audit issues

  • Increased security risks

✔ How Peeringhub Helps

Peeringhub provides a secure, cloud-based central repository where every certificate is stored, versioned, and available on demand. Your team stays aligned — and your infrastructure stays organized.

🚀 Final Thoughts: Getting STIR/SHAKEN Right From Day One

A STIR/SHAKEN certificate is more than a compliance requirement — it’s the foundation of your telecom trust. Avoiding these five mistakes ensures your calls are secure, your compliance is solid, and your business avoids unnecessary risk.

With Peeringhub.io, you get a partner that makes the certification process simple, fast, and mistake-free — whether you're a first-time provider or managing large-scale VoIP infrastructure.

🔗 Get Your STIR/SHAKEN Certificate the Smart Way

Skip the mistakes. Stay compliant. Build trust with every call.

👉 Visit www.peeringhub.io to get started today!

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