3 Case Studies on STIR/SHAKEN Success with Peeringhub.io


☎️ Restoring Trust, One Verified Call at a Time

STIR/SHAKEN compliance isn’t just a regulatory checkbox - it’s a foundational layer of telecom trust. With caller ID spoofing and fraudulent calls increasing globally, carriers and VoIP providers need a reliable way to authenticate calls quickly, securely, and at scale.

Peeringhub.io has become a go-to platform for telecoms looking to simplify certificate management, strengthen caller authentication, and maintain FCC compliance with ease. Below are three real-world case studies showcasing how telecom operators achieved measurable success using Peeringhub’s automated, cloud-based STIR/SHAKEN solution.

💠 Case Study 1: A Growing VoIP Provider Eliminates Onboarding Delays

🔹 Challenge: Slow certificate issuance was blocking customer activation

A mid-sized VoIP service provider was facing onboarding delays due to outdated, manual certificate processes. Each new customer required certificate validation, which took 6–12 hours under their previous CA provider.

This caused:

  • Slower customer onboarding

  • Increased support tickets

  • Frustration from businesses waiting to go live

🔹 Solution: Peeringhub.io’s Instant Issuance & Self-Service Portal

After switching to Peeringhub.io, the provider gained:

  • Instant certificate issuance

  • A unified dashboard for all STIR/SHAKEN certificates

  • On-demand renewals and revocations

  • Automated expiration notifications

🔹 Outcome: Faster activation & 80% fewer onboarding delays

Thanks to Peeringhub’s automation, onboarding time dropped from 6–12 hours to under 5 minutes. The provider also reduced support tickets related to certificate delays by 80%, improving customer satisfaction and internal efficiency.

💠 Case Study 2: National Carrier Strengthens Call Trust & Reduces Spoofing

🔹 Challenge: High call spoofing rates damaging brand reputation

A national telecom carrier was receiving customer complaints about spoofed calls using fake versions of their phone numbers. This not only harmed their reputation but also risked regulatory penalties.

They needed:

  • Verified caller identity

  • Consistent attestation

  • A reliable compliance partner

  • Faster certificate rotation

🔹 Solution: Peeringhub.io’s Cloud CA & Real-Time Authentication

The carrier integrated Peeringhub’s platform into their SIP infrastructure, enabling:

  • Automated STIR/SHAKEN signing

  • Real-time certificate validation

  • Instant renewal and revocation

  • Cloud redundancy to maintain uptime

🔹 Outcome: 65% drop in spoofed call complaints within 30 days

With verified caller identities across their network, harmful spoofing traffic dropped dramatically. Customers regained trust, and the carrier’s compliance posture strengthened significantly. Internal security teams reported fewer fraud alerts and better traceability for outbound calls.

💠 Case Study 3: International VoIP Wholesaler Scales Effortlessly

🔹 Challenge: Rapid traffic growth required scalable certificate automation

A global VoIP wholesaler operating across 40+ countries was expanding fast. But their certificate management system couldn’t keep up:

  • Renewals were failing under load

  • Manual processes caused mistakes

  • Expired certificates led to call failures

  • Their CA lacked API-level automation

🔹 Solution: Peeringhub.io’s ACME API & Cloud Scalability

By integrating Peeringhub’s ACME API, the wholesaler automated:

  • Certificate issuance

  • Endpoint validation

  • High-volume renewals

  • Multi-tenant certificate management

🔹 Outcome: Near-zero downtime & 100% automated renewal success

The wholesaler can now issue and renew certificates programmatically - even during high-traffic periods. Their operations team reported:

  • Zero expired certificates

  • Higher authentication success rates

  • Scalable certificate workflows that grow with their business

This transformed their STIR/SHAKEN infrastructure into a fully automated, future-proof system.

🎯 What These Success Stories Prove

Across different regions and business sizes, Peeringhub.io consistently delivers:

  • Faster STIR/SHAKEN deployment

  • Scalable compliance workflows

  • Stronger call authentication

  • Reduced fraud exposure

  • Better customer satisfaction

  • Lower operational overhead

Whether you’re a carrier, a VoIP provider, or a telecom wholesaler, the path to reliable STIR/SHAKEN compliance becomes significantly smoother with Peeringhub’s cloud-native platform.

🔗 Transform Your Compliance Journey Today

See why telecom operators around the world trust Peeringhub.io for secure, automated, and FCC-compliant certificate management.

👉 Visit www.peeringhub.io to get started!

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