📞 Why the Onboarding Call Matters
Getting your telecom business ready for STIR/SHAKEN compliance can feel daunting — certificates, attestation levels, API integrations, policy requirements — there’s a lot to unpack. That’s why most providers begin their journey with an onboarding call with their chosen STIR/SHAKEN Certificate Authority (CA), such as Peeringhub.io.
This call isn’t just a formality — it’s your roadmap to a smooth rollout. Here’s a breakdown of exactly what you can expect during your onboarding session, and how to make the most of it.
📋 1. Introductions & Use Case Discussion
Your onboarding engineer will begin by learning more about:
- Your business model (VoIP provider, CLEC, UCaaS, aggregator, call center, etc.)
- Your traffic type (domestic, international, outbound only, mixed)
- Your regulatory obligations (FCC, ILEC/CLEC certifications, RMD submissions)
This helps align the implementation with your actual needs — no generic cookie-cutter setups.
🔐 2. Eligibility & KYC Checklist
To issue certificates under STIR/SHAKEN, identity verification is essential. Expect to cover:
- Legal entity or telecom license documentation
- SPC token or OCN/SPI details
- Business registration/KYC submission
Peeringhub.io walks you through exactly what’s required to fast-track validation and stay FCC-compliant.
⚙️ 3. Technical Readiness Assessment
Next, your engineer will explore your current setup:
- What SIP switch/core platform you are using (FreeSWITCH, Metaswitch, Ribbon, Asterisk, etc.)
- Whether you prefer Web UI, Linux CLI, or ACME API integrations
- Which systems will be signing calls (SBC, softswitch, outbound proxy)
This ensures the upcoming certificate issuance fits into your environment seamlessly.
🔄 4. Workflow Walkthrough
You’ll get a demonstration of:
- How to request and download your certificates
- How to configure signing with attestation levels (A, B, C)
- Renewal automation
- Revocation and compliance monitoring best practices
With Peeringhub.io, you’ll see how this process takes minutes, not weeks.
🛡️ 5. Support Setup & Go-Live Plan
Finally, you’ll plan a timeline for issuing your first production certificate, conducting a test call, and going fully live. Expect:
- Slack/Email support channel options
- 24x7 escalation procedures
- Optional assisted test calls
You’ll walk away with clarity on exact next steps, assigned support contacts, and dates for test/live deployment.
💡 Summary: Walk Away Informed, Confident, and Ready
The STIR/SHAKEN onboarding call isn’t just a setup meeting — it’s a strategy session designed to ensure you remain secure, compliant, and future-proof. With Peeringhub.io, operators typically go from onboarding call to fully live certificates in under 24 hours.
👉 Ready for your compliance journey to begin?
Book your STIR/SHAKEN onboarding today at 🌐 www.peeringhub.io!
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